FAQ

Frequently asked questions

How do I check the status of an order?


You can DM us on Instagram, but our preferred method of correspondance is e-mail. When asking please have your order number and name available.




How long do orders take to ship?


Everything is produced in house and we do not keep a stock of individual designs. For that reason we produce everything within 0-3 buisness days of your order. Small orders will ship the same day, where as larger orders will take more time to produce.




How long will it take to receive my order?


Everything takes 0-3 days to produce. Then once we ship it takes 2-5 business days to arrive at your location. Business days are anything within M-F so if you order on a Friday or a weekend you should automaticaly expect a delay due to both ours, and the postal services operations.




I know the USPS delivers the packages but where's my fucking stuff bro?!?!


FIRST and foremost, I need you to take a breath, go take a walk or something, before you start angrilly finger fucking your keyboard, to let us know you are upset. Once the package leaves our shop we have ZERO control over if the postal service decides one day that they simply want to use your package as a football, or completely lose it. They will immediately blame us for their failure as an organization. This honestly has happened more times than we can count. Here's the deal: the postal service never will take the blame (even if the tracking info shows they have it still) and they will do everything in their power to not pay on insurance. But fear not, if this happens please e-mail us or DM us on Instagram to try and figure out what the next step is. Regardless of what happens, we will always try to get you your gear, as happy customers and word of mouth drive more sales for us. Yes, this is one of the most common questions we get so here's some info to maybe help you calm down and see it from our side. There are things we can do to help you out, but screaming at us over e-mail isnt one of them. If this happens we will resolve to refunding you, if we know you didn't receive your order. OR, we will tell you to eat a dick because the tracking shows you received the order. Bottom line is: We want you to receive your order, just as much as you want it!




Someone stole my order off my front door! This always happens!! Can you send me another order?


First, you probably should have figured out by now that a high crime area means you'll want to have a better option for receiving a package such as a P.O. Box, or a mail drop slot. Second, if you constantly have orders stolen off your mail drop point, why are you ordering things to be delivered? Third, no, we will most likely not send you another order to replace. While random occurrences like this happen, it is not our responsibility to ensure your order isn’t stolen. It is yours.




I messed up my shipping address last week when I ordered, here's my actual address! Sorry!


Well I'm sorry too that you're not getting your order now! Just kidding... But seriously, use your correct address where you can receive your packages. Not some made up nonsense name that doesn't actually exist.




Can I use my Instagram handle in place of my name?


No. Not ever. Fuck no! I don't care what your Instagram handle is. I don't care what your youtube channel name is. I don't care if you're famous and use a stage name. Your following doesn't mean shit to me, not does it matter to the person that works for the postal service. If you want your packages as soon as possible. Use. Your. Real. Fucking. Name... There is no other option for this.




What are your holiday deadlines?


To ensure you get your items by the desired holiday such as Thanksgiving, or Christmas, plase order at least 10 days prior. For example: Thanksgiving: Nov15th Christmas: December 15th New Years: December 20th Any items ordered after those dates, you can bet your ass that the postal service will NOT get it to you on time. And why should they? The holiday season is the busiest time of the year. Word of advise: Don't be a nerd, order early just to be safe!





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